Incident Investigation and Reporting

Our trained, highly competent investigation team can guide you through the process of an investigation and help you write the report required. Our team can guide you through this process.
When the worst happens, it can sometimes be difficult to know what to look at or even where to start an incident investigation.
Our team at Smart Safety Solutions are trained investigators and can assess an incident in a number of different ways, including undertaking I-Cam investigations. Our trained, highly competent investigation team can guide you through the process of an investigation and help you write the report required. We can also assist with communications with regulatory bodies if required.

Smart Safety Solutions realises that it can be a very stressful time for both businesses and employees. If necessary, Smart Safety Solutions are able to undertake the investigation for you and handle the stress of interviewing the staff members and potential contractors to find the root cause of any incident. During an investigation, our team will look to collect information from any witnesses. We analyse this information and draw any root cause conclusions that may come of it.

At Smart Safety Solutions, when looking at root causes we not only look at the action, but we delve deeper. We look at individuals – competency, personality, attitudes, and risk perception. We also look at the organisational aspects of an incident – leadership issues, resources and communications issues, if any. Then, we also look at the job – the task, the equipment, and the controls and procedures. We analyse all these facts when providing our detailed report and conclusions. We assess the future potential of any further incidents and provide guidance around corrective actions.

Investigation reports are an important part of any incident, and root cause analysis, when done correctly, often leads to learnings that prevent the same or similar incidents happening again. Let our team guide you, or let our team undertake this task for you to get this right.

Incident Services

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Customised Safety Systems for all Businesses

Engage with our dedicated workplace health and safety consultants to customise safety systems that specifically suit your work processes. This helps you to reduce the chance of incidents and injuries.

Incident Investigation and Reporting

Our trained health and safety consultants can help you with incident reporting. This includes examining the events and circumstances surrounding an incident to understand how to prevent the same or similar incidents from reoccurring.

Audits and Audit Preparation

We can assist in preparing your business for compliance audits, help you meet ISO 45001 - the new ISO standard for occupational health and safety - and we can assist with both SafePlus audit preparation and your audit.

Policy Drafting and Implementation

We assess your business processes and provide you with comprehensive and easy-to-understand health and safety policy and procedure recommendations that you can implement for increased safety.

Expert Advice and Consulting

We provide you with all the advice and guidance you and your business need to easily navigate legislative health and safety requirements. 

Hazard and Risk Assessment and Reviews

We assess and provide a hazard and risk review to assist you in developing a comprehensive risk register that includes practical controls.

Health and Safety Training

We work to develop health and safety training specific to your company's needs. We can also run induction and training to identify hazards, decrease risks, and implement processes.

Documenting Standard Operating Procedures

We help you develop simple, clear operating procedures and instructions that are easy to follow, building you a bank of ideal reference documents that can also be utilised as training material.