SOPs are documented processes created by companies to ensure consistency in the services that they supply. It doesn’t matter if you are making cars, baking cakes, or doing the accounts, all businesses want you to do it the best, safest and most cost effective way possible.
SOPs establish guidelines or instructions so workers know what to do in specific situations, allowing them to use their time more productively while complying with your expectations.
SOPs can help fill the communication gap between theoretical training and actually doing the task, as well as give management the confidence that, if followed, SOPs allow their people to do the task in the safest possible way, the same every time, and the most cost effective and efficient way possible.
But why would you want to do that if it can be hard? Well, there are several benefits to developing SOPs for a business.
SOPs help to:
- Reduce training time;
- Increase productivity by reducing errors;
- Avoid knowledge loss;
- Reduce safety incidents and injuries;
- Improve brand loyalty;
- Meet legal and regulatory compliance;
- Identify gaps in knowledge and fill those gaps.
Not every process needs to be turned into an SOP so choosing the right ones can be a critical part of the process.
Our experienced team of consultants are ready to help you navigate your safety systems and discover your safety potential.
Comprehensive Health and Safety Services
We offer a wide range of services designed to improve workplace safety and compliance:
Customised Health and Safety Systems
Our experienced consultants work with you to design health and safety systems that are practical, relevant, and aligned with the way your business operates. From risk registers and checklists to streamlined reporting processes, we help you embed safety into everyday workflows—without relying on tick-box tools.
Incident Investigation and Reporting
We identify root causes of incidents and provide actionable insights to prevent future occurrences. Our approach helps you maintain a proactive safety mindset.
Audits and Audit Preparation
Smart Safety Solutions provides nationwide support for health and safety audits and audit readiness. From site assessments to system reviews, we help businesses across New Zealand identify gaps, manage risk, and align with recognised standards such as ISO 45001 and SafePlus.
Policy Drafting and Implementation
As expert policy writers, we craft clear, actionable policies that align with your business operations and health and safety requirements.
Hazard and Risk Assessments
Our team conducts comprehensive assessments to identify potential risks, helping you build a robust risk register and implement effective controls.
Health and Safety Training Services
Discover why health and safety training is important with our customised programmes. From inductions to hazard identification, we ensure your team understands their role in workplace safety.
Health and Safety Training
We work to develop health and safety training specific to your company's needs. We can also run induction and training to identify hazards, decrease risks, and implement processes.
Documenting Standard Operating Procedures
We help you develop simple, clear operating procedures and instructions that are easy to follow, building you a bank of ideal reference documents that can also be utilised as training material.